Login

Cart

Your cart is empty

Customer Care

Jewelry Care Guide

Handcrafted jewelry is made to be worn and loved, and a little care keeps it beautiful for years. Start with the general tips below, then find the guidance for the materials in your piece.

General Care

For all pieces
  • Do not expose jewelry to perfumes, lotions, hairspray, sunscreen, or household chemicals.
  • Do not wear jewelry while swimming, showering, or in saunas or hot tubs.
  • Avoid prolonged moisture, humidity, and direct sunlight when storing jewelry.
  • Wipe gently with a soft, dry, non-abrasive cloth after wearing.
  • Do not polish with any abrasive materials or compounds.
  • Store each piece separately to help prevent scratches, tangling, and tarnish.

Metal Care

  • Do not expose plated or vermeil jewelry to water, perfumes, lotions, or cleaning products, as this can reduce the life of the finish.
  • Avoid wearing jewelry containing metal during exercise, swimming, or household cleaning.
  • Do not use chemical dips on pieces that include any stones or plating.
  • For sterling silver, gently polish with a soft silver polishing cloth as needed.
  • Wipe metal pieces after wearing to remove oils and perspiration.
  • Store metal jewelry separately in a soft pouch or box to help prevent scratches and maintain shine.

Materials in this group

BrassBronzeCopperFine SilverGold VermeilGold-filledGold-platedPewterSilver-platedSolid GoldSterling Silver

Gemstone Care

  • Do not use ultrasonic, steam, or chemical jewelry cleaners on gemstone pieces unless a specific stone is confirmed safe for that method.
  • Do not expose gemstones to chlorine, harsh cleaning products, or sudden temperature changes.
  • Avoid prolonged direct sunlight for stones that may fade over time.
  • Wipe gemstones gently with a soft cloth and avoid abrasive polishing cloths on softer stones.
  • Store gemstone jewelry separately to help prevent scratches and chips.

Materials in this group

African TurquoiseAmazoniteAmethystApatiteAquamarineBlack OnyxBlack TourmalineBlue KyaniteBlue Ridge TurquoiseBlue SapphireCampitos TurquoiseChrysocollaChrysopraseCitrineCubic ZirconiaEmeraldEthiopian OpalFluoriteGarnetGolden Rutilated QuartzGreen AventurineGreen JadeGreen TourmalineHematiteHerkimer DiamondKambaba JasperKunziteLapis LazuliLarimarLepidoliteLuminous MoonstoneMexican Cantera OpalMorganiteMozambique GarnetMulticolor TourmalinePink OpalPink TourmalinePyriteQuartzRainbow MoonstoneRed GarnetRhodochrositeRhodonite Rose QuartzRubySeleniteSeraphiniteSmoky QuartzSonoran Blue TurquoiseSonoran Gold TurquoiseTanzaniteTourmaline QuartzTourmalineTurquoiseWatermelon TourmalineWhite Water Turquoise

Pearl Care

  • Do not use ultrasonic or steam cleaners.
  • Do not use chemical jewelry cleaners on pearls.
  • Avoid friction and contact with harder gemstones or metals, as pearls can scratch easily.
  • Gently wipe pearls with a soft, slightly damp cloth and let them dry completely before storing.
  • Store pearl jewelry separately in a soft pouch or box to prevent abrasion.

Materials in this group

Akoya PearlsFreshwater PearlTahitian PearlWhite Fireball Pearl

Shell Care

  • Do not expose shell jewelry to perfumes, lotions, hairspray, or household cleaners.
  • Do not use ultrasonic cleaners or chemical jewelry solutions on shell pieces.
  • Do not submerge shell jewelry in water or wear it while swimming or showering.
  • Clean shells gently with a soft, slightly damp cloth and dry completely before storing.
  • Store shell jewelry separately to help prevent scratches, as shell surfaces are more delicate than metal.

Materials in this group

Abalone ShellMother-of-PearlPink Conch ShellScallop ShellSpiny Oyster Shell

Coral Care

  • Do not use ultrasonic cleaners, steam cleaners, or chemical jewelry solutions on coral.
  • Avoid friction or impact, as coral is a soft organic gem that can chip or scratch easily.
  • Wipe coral gently with a soft, slightly damp cloth and dry completely before storing.
  • Store coral jewelry separately in a soft pouch or box to prevent abrasion.

Materials in this group

Bamboo CoralItalian Coral

Questions about caring for a piece?

I’m always happy to help. Send me a note and I’ll reply personally, usually within 24 hours.

Contact meBrowse the Materials Guide